FAQ

Answers to the most asked questions at 88nb

From withdrawals to BPL betting, deposit methods, and VIP benefits — find clear and detailed answers to all your questions right here.

Got a question while using 88nb? On this page we have provided detailed answers to the most frequently asked questions on four key topics — withdrawals, BPL and international cricket betting, deposits, and the VIP cashback program. Every answer is written in plain, direct language so you can quickly find the information you need and enjoy gaming at 88nb with peace of mind.

All FAQs

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Withdrawal questions

At 88nb, withdrawal requests are usually processed within 30 minutes to 3 hours. If your account is verified and your payment details are correct, the process is faster. During especially busy periods it may take a little longer, but almost all withdrawals are completed within three hours.

Yes, withdrawals at 88nb are available seven days a week, 24 hours a day. Whether you request at night or on Friday and Saturday, your payment will reach your wallet within the same timeframe — 30 minutes to 3 hours. So withdraw whenever you like without worrying about the time.

For security purposes, 88nb only approves withdrawals to a mobile banking number registered in your own name. The name on your account and the name on your payment wallet must match. Withdrawal requests made to a different name may be stopped and you will be informed via live chat.

"Pending" means your request has been received by the system and our team is processing it. It is usually completed within 3 hours. If more than 3 hours have passed, contact 88nb's 24/7 live chat or email [email protected]. Keep your request reference number handy.

The minimum withdrawal amount at 88nb is ৳1,000 (one thousand taka). Requests below this amount will not be accepted. If your balance is below ৳1,000, play a little more to increase it, then withdraw.

BPL and international matches

Yes, 88nb offers betting on various cricket tournaments including BPL, IPL, T20 World Cup, One Day Internationals (ODI), and Test matches. Markets open before the match starts, so you can plan and place your bets in advance. Visit our cricket section for more details.

88nb supports live in-play betting, meaning you can place bets while the match is ongoing. Odds update after each over or when a wicket falls, so you can make decisions based on what is happening on the field. In live markets, quick decisions matter because some markets close after a certain point.

If a match is completely abandoned or declared no result due to rain or any other reason, your bet stake is fully refunded. However, if a result is determined by the DLS method after a set number of overs have been played, bets are settled based on that result. See our terms and conditions for specific rules.

Decimal odds are straightforward. If you place a bet of ৳100 and the odds are 2.5, your total return if you win is ৳100 × 2.5 = ৳250 — which includes your original ৳100 stake. So your profit is ৳150. Higher odds mean a lower chance of winning but a bigger reward. For example: if the odds for Bangladesh in a Bangladesh vs India match are 3.0, a ৳100 bet would return ৳300 if you win.

Yes, 88nb supports accumulator (or parlay) bets. When you combine multiple matches or markets, the odds of each selection multiply together to increase the overall odds. Keep in mind that all selections must be correct to receive the full payout — if even one is wrong, the entire bet is lost. So play accumulator bets responsibly.

Deposits

88nb currently supports five popular deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum deposit amount across all methods is ৳100.

Log in to 88nb, go to the Cashier or Deposit section, and select bKash. Enter the amount following the instructions provided and complete the payment using your bKash app or USSD (*247#). Once the payment is successful, your 88nb account balance is usually updated within a few minutes. The number you send from must be registered in your own name.

The process is almost the same. In the Deposit section, select Nagad, enter the amount, and make the payment to the Nagad number shown on screen using your Nagad app or the *167# USSD code. Save the transaction ID — it will be useful if you need to contact support later. The minimum deposit amount for Nagad is also ৳100.

Mobile network issues can sometimes cause a deposit to take a little longer to reflect. If your balance has not appeared 15–20 minutes after payment, take a screenshot of the transaction from your payment app and send it via live chat or to [email protected]. Our team will verify it quickly and sort out your balance.

VIP & Cashback

88nb VIP members receive a number of exclusive benefits. In addition to weekly cashback, there is priority customer support, special bonus offers, and the opportunity for early access to new games or features. The higher the tier, the broader the range of benefits. Being a VIP is not just about playing more — it is a whole new level of experience.

Each week, a portion of your net gaming losses is returned to your account as cashback. The cashback rate depends on your VIP tier. The calculation is done automatically at the end of the week and the cashback is credited at the start of the following week. It works as a reliable support for regular players.

88nb has three VIP tiers in total:

Bronze: up to 0.5% weekly cashback — an ideal starting point for new regular players.
Silver: up to 1.0% weekly cashback — for more active players.
Gold: up to 1.5% weekly cashback — the highest tier, with the best benefits.

The more regularly you play at 88nb and the more your overall gaming activity grows, the faster you can move up to a higher tier. Tier upgrades are evaluated automatically — no application or special action is required. Stay regularly active and participate across different game categories to get the most out of cashback and other benefits.

VIP cashback is added to your main wallet balance and is generally available for direct use. However, specific cashback offers may have separate conditions — if any wagering requirements apply, they will be clearly shown in the 88nb app or website. Our support team is always ready to help with any questions.

Still have questions?

Our support team is available around the clock to help you in both Bengali and English. Get an instant response via live chat or send us the details by email.

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